[Increased Error Rate and Latency] Service impact: Increased Error Rate and Latency

We have begun to see improvements in the overall number of affected EC2 instances and degraded EBS volumes in a single Availability Zone (use1-az4) in the US-EAST-1 Region. The steps taken to supply additional cooling capacity have been showing steady signs of progress. Some EBS Volumes and EC2 instances affected by the issue will continue to experience impairments while we continue to drive these efforts. We continue to recommend that customers who require immediate recovery restore from EBS snapshots and/or replace affected resources by launching new replacement resources. In parallel, we have seen some improvements in Amazon Managed Streaming for Apache Kafka as a result of the parallel mitigation efforts being performed. We are still experiencing timeouts to partitions but are seeing continued progress. We do anticipate that recovery will still take several hours. We will provide an additional update by 7:30 PM or sooner if we have new information to provide.