Slowness in Jira.
We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.
Started
Sep 2, 2024, 9:23 AM UTC
Resolved
Sep 10, 2024, 1:15 PM UTC
Duration
8d
Verified sources
Incident Detail
Our team is currently investigating the issue. We are working to identify the cause and will provide updates as soon as possible.
The slowness issue has been resolved, and we are actively monitoring the systems to ensure stability.
We have identified the root cause of an issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region. This issue has led to a performance impact or slowness in product provisioning. We are working on a fix to resolve the issue and recovery is in progress.
We have identified the root cause of the issue with an internal infrastructure component that has been impacting the provisioning process for the Mumbai Region with several Atlassian Cloud products. All affected products are now back online and no further impact has been observed.