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InforesolvedCloud

Slow loading times and extended response times for Cloud products in the EU-West region.

Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.

Started

Sep 10, 2024, 10:26 AM UTC

Resolved

Sep 10, 2024, 12:43 PM UTC

Duration

2h 18m

InvestigatingSep 10, 10:26 AM

We are investigating issues with slow loading and long responsive time for all products (Jira, JSM, JSW and Confluence) and will provide updates here soon.

ResolvedSep 10, 12:43 PM

Systems have recovered, and the issue has been mitigated. All affected products are fully operational, with no further impact observed.