For a limited number of customers, activation for new products on some tenants is blocked
100% resolved and services running normally
Started
Oct 4, 2023, 2:28 PM UTC
Resolved
Oct 4, 2023, 5:20 PM UTC
Duration
2h 52m
Verified sources
Incident Detail
We identified an issue with the product provisioning service. We identified the issue and we are working on a fix. We will post an update in the next hour with estimated fix time
We started fixing the affected tenants, we will post an update on the estimated time to resolve all tenants in the next hour
We've solved 15% of the issues and have a plan to recover 100% exponentially within the hour
We've solved 52% of the issues and are still on track to recover 100% within the original timeframe
99% of issues fixed and services are back to normal. Last 1% are manually begin fixed
100% resolved and services running normally