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InforesolvedCloud

Sign-ups, Product Activation, and Billing not working

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.

Started

Aug 2, 2023, 2:25 PM UTC

Resolved

Aug 2, 2023, 3:59 PM UTC

Duration

1h 34m

MonitoringAug 2, 2:25 PM

We have identified the root cause of the Sign-ups, Product Activation, and Billing not working and have mitigated the problem. We are now monitoring closely.

ResolvedAug 2, 3:59 PM

We mitigated the issue with Sign-ups, Product Activation, and Billing, and the systems are back to BAU, and all functionality is restored.