Elevated Errors for Palo Alto (PAO)

Engineering has confirmed that our Palo Alto (PAO) POP has been fully restored. Customers may have experienced elevated errors and increased latency from 18:34 to 19:12 UTC. This incident is resolved. Note: Our Customer Escalation Management team will update the start date and time of the initial " investigating " status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team. Status Post, Created Date/Time: 2026-07-02 18:53:40 UTC