Third party service provider incident resulting possible delays for our support services

We have an update regarding the ongoing Informational affecting Support Ticketing System. Our provider has reported that a contributing factor has been identified and they are working on a fix. As a reminder, Fastly's core edge network and security services remain unaffected. Please continue to email [email protected] for any assistance while our standard support and CRM channels remain impacted. Updated on 18 June 2026 at 18:49 UTC