Resolved Major Service Disruption

Okta experienced an issue impacting the application router infrastructure which led to timeout and connection failures for customers in US Cells 1, 2, 3 and 4 beginning at 11:28am PST. Root cause was traced to a specific error handling bug in the router infrastructure. Once identified, the bug was bypassed via a config change to restore service across each of the impacted Cells by 11:42am PST. Event Root Cause Analysis details can be found [here](https://support.okta.com/help/articles/Knowledge_Article/Root-Cause-Analysis-January-17-2017-Service-Disruption). Login Required.