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SMS Delivery Failures from Twilio to Telstra Australia

Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available. (Affected: SMS, APAC)

Started

Jul 18, 2026, 1:33 AM UTC

Status

Ongoing

Elapsed

115d

SMS, APAC
InvestigatingJul 18, 1:33 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedJul 18, 1:56 AM

Twilio customers may be experiencing SMS delivery failures from Twilio to Telstra network subscribers in Australia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.