[Connectivity Issues] Service impact: Connectivity Issues

We continue to see significant signs of recovery as a result of our mitigation efforts for the connectivity issues impacting multiple AWS services in the US-WEST-2 Region. We have identified the root cause as an issue with a networking device responsible for network routing from the Region to the Seattle Metro. Engineers have finished all mitigation work. As routes continue to be restored, customers should see a continued reduction in error rates and timeouts when connecting to affected services. We are monitoring recovery progress closely and will continue working until all routes have been fully restored and service metrics return to pre-event levels. We will provide another update in the next 30-45 minutes.