[Increased Packet loss] Service impact: Increased Packet loss

We continue to work on bringing affected hardware back online. Since our last update we have made progress that will not be visible to customers, but is required for recovery. We are working in parallel to bring all devices online as safely as possible. This work is expected to take several hours to complete and validate. For customers that require workarounds, we recommend that you consider failing over to VPN. For customers using Direct Connect gateway and Transit Gateway, you can create an AWS Site-to-Site VPN and attach it to your Transit Gateway, refer to steps here. For other customers, we recommend establishing an AWS Site-to-Site VPN as a temporary backup path, refer to steps here. We will provide another update by 7:00 PM PDT or sooner as new information becomes available.