**Summary:** Investigating access issues with Classroom’s new web homepage. **Description:** We are investigating reports of access issues with Classroom’s new web homepage beginning on Thursday, 2026-08-13. Our engineering team is currently working on a potential fix while continuing to investigate the full root cause. We will provide an update by Tuesday, 2026-08-18 13:00 PDT with current details. We apologize to all who are affected by the disruption. **Symptoms:** Admins and some Teachers may experience permission errors when accessing Classroom’s new web homepage. **Workaround:** Users should still be able to navigate to other views from the left hand pane of the interface.

**Summary** [Mitigated] Access issues for Workspace Admins with Classroom’s web homepage. **Description** The issue with Classroom has been resolved for all affected users as of Tuesday, 2026-08-18 15:30 PDT. From preliminary analysis, the issue was triggered due to a recent change which caused the permission mismatch, our Engineering team has rolled out the fix to mitigate the impact. We thank you for your patience while we worked on resolving the issue. **Symptoms** Workspace Admins may have experienced permission errors when accessing Classroom’s web homepage. Remaining Classroom functionality remained unaffected. The Classroom Mobile App and the Classroom API were unaffected by the issue. **Workaround** None as the issue is resolved (Affected: Classroom)