Performance Issues with Dashboard Data

Engineering has confirmed that our NGWAF Dashboard Data has been fully restored. Customers may have experienced blank or missing data from 16:00 on August 23 to 00:42 on August 26 UTC. This incident is resolved. Note: Our Customer Escalation Management team will update the start date and time of the initial " investigating " status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team. Status Post, Created Date/Time: 2026-08-24 15:20:57 UTC