Elevated Errors for Manila (MNL)

Our engineers have confirmed that our Manila (MNL) Point of Presence (POP) has been fully restored. Customers with backends in the us-east-1 and us-east-2 regions may have experienced elevated errors from approximately 04:22 to 08:15 UTC. We mitigated this by rerouting traffic away from MNL from 08:15 to 11:03 UTC. After traffic was returned to MNL, a brief recurrence of elevated errors occurred from 11:30 to 12:04 UTC, which has since been resolved. Service has been fully restored. Affected customers may have experienced impact to varying degrees and for a shorter duration than set forth above. Note: Our Customer Escalation Management team will update the start date and time of the initial " investigating " status post upon the resolution of this incident. This update is meant to provide our customers and their end users with a potential impact window. The date and time mentioned in the message above indicates when the status post was requested by our Acute Incident Response team. Status Post, Created Date/Time: 2026-09-01 06:18:44 UTC