Voice Call Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru are operating normally. (Affected: Voice, Latin America)
Started
Sep 15, 2026, 3:26 PM UTC
Resolved
Sep 15, 2026, 7:10 PM UTC
Duration
3h 43m
Verified sources
Incident Detail
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru are operating normally.