MMS Delivery Delays from a Subset of Twilio Long Codes to Freedom and Rogers Wireless Canada
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada is operating normally. (Affected: MMS Long Code, North America)
Started
Sep 16, 2026, 2:43 AM UTC
Resolved
Sep 16, 2026, 7:33 AM UTC
Duration
4h 50m
Verified sources
Incident Detail
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing MMS delivery delays from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Freedom and Rogers Wireless network subscribers in Canada is operating normally.