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MinorresolvedCloud

SMS Delivery Delays from Twilio to Tigo Paraguay

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Paraguay is operating normally. (Affected: SMS, Latin America)

Started

Sep 16, 2026, 4:49 AM UTC

Resolved

Sep 16, 2026, 11:16 AM UTC

Duration

6h 27m

SMS, Latin America
InvestigatingSep 16, 4:49 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedSep 16, 5:25 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo network subscribers in Paraguay. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringSep 16, 6:26 AM

We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringSep 16, 8:27 AM

We have observed a recovery in SMS delivery from Twilio to Tigo network subscribers in Paraguay and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

ResolvedSep 16, 11:16 AM

The incident has been resolved and SMS delivery from Twilio to Tigo network subscribers in Paraguay is operating normally.