SMS Delivery Failures from a Subset of Twilio Phone Numbers to Multiple Networks in Peru
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru is operating normally. (Affected: SMS, Latin America)
Started
Sep 16, 2026, 7:07 AM UTC
Resolved
Sep 16, 2026, 1:16 PM UTC
Duration
6h 9m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to multiple networks in Peru. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to network subscribers on multiple networks in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to network subscribers on affected networks in Peru is operating normally.