SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo Democratic Republic of the Congo
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo network subscribers in Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available. (Affected: SMS, Middle East & Africa)
Started
Sep 18, 2026, 7:14 PM UTC
Status
Ongoing
Elapsed
2h 24m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Long Codes and Alphanumeric Sender IDs to Tigo network subscribers in Democratic Republic of the Congo. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo network subscribers in Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Tigo network subscribers in Democratic Republic of the Congo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.