OpenAI service status
InfoinvestigatingCloud
Overbilling for OpenAI-hosted containers in the Agent API
We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.
Started
Sep 18, 2026, 10:29 PM UTC
Status
Ongoing
Elapsed
1h 26m
Verified sources
Incident Detail
InvestigatingSep 18, 10:29 PM
We’re investigating an issue causing higher-than-expected charges for OpenAI-hosted containers in the Agent API. We’re working on a fix and preparing refunds for affected customers. We’ll share further updates as we make progress.
InvestigatingSep 18, 11:22 PM
We’re continuing to work on a fix for the container overbilling issue. We’re also reviewing affected usage to identify impacted customers and calculate refunds.