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Delayed events triggered by emails

The issue is now resolved. All events from emails are being timely processed and we went through the backfill. (Affected: Incident Response)

Started

Sep 20, 2026, 5:17 AM UTC

Resolved

Sep 20, 2026, 6:53 AM UTC

Duration

1h 36m

Incident Response
InvestigatingSep 20, 5:17 AM

We are investigating increased latency processing Events coming from inbound emails. As a result of this issue, some users may see delays or gaps in the event stream or for event queries on dashboards and for events based workflows such as on-call notifications

ResolvedSep 20, 6:53 AM

The issue is now resolved. All events from emails are being timely processed and we went through the backfill.