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OTP Deliverability Errors

Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact. (Affected: Access)

Started

Sep 29, 2026, 8:11 PM UTC

Resolved

Sep 29, 2026, 8:50 PM UTC

Duration

39m

Access
InvestigatingSep 29, 8:11 PM

We are investigating an issue causing a high percentage of Access One Time Pin emails to fail. All other authentication methods are operating as normal.

ResolvedSep 29, 8:50 PM

Cloudflare engineering determined that customers didn't actually experience elevated levels of OTP failures. The rise in failures was an isolated incident without widespread impact.