500 Errors for Conversations Classic Conversations Updates
The issues with updates have been resolved and Conversations Classic is operating normally at this time. (Affected: Conversation Intelligence (classic))
Started
Oct 2, 2026, 6:29 PM UTC
Resolved
Oct 2, 2026, 7:52 PM UTC
Duration
1h 23m
Verified sources
Incident Detail
Our engineers have identified the issue regarding Conversation Updates. Customer may experiencing issues when updating and deleting Conversation and Creating Messages.
We are continuing to investigate this issue.
Updates in Conversations are now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.
The issues with updates have been resolved and Conversations Classic is operating normally at this time.