Degraded Service in london-ix edge in ie1 TNX
We have confirmed there was no customer impact, and this incident has been resolved. (Affected: Origination IE1, PSTN IE1, Termination IE1, SIP Interface IE1, INTERCONNECT)
Started
Oct 3, 2026, 8:38 PM UTC
Resolved
Oct 3, 2026, 9:13 PM UTC
Duration
36m
Verified sources
Incident Detail
Our monitoring systems have detected a potential issue with calls placed or received via carriers in Europe. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
We have detected impact on the the london-ix edge in ie1 TNX. The issue appears degraded rather than completely unusable, potentially affecting calls routing through specific carriers connecting to Ireland.Customer impact has not yet been confirmed.
We have confirmed there was no customer impact, and this incident has been resolved.