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SMS Delivery Delays from Twilio to Brisanet Brazil

The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally. (Affected: SMS, Latin America)

Started

Oct 7, 2026, 12:04 PM UTC

Resolved

Oct 7, 2026, 1:02 PM UTC

Duration

58m

SMS, Latin America
InvestigatingOct 7, 12:04 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 7, 12:05 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 7, 12:25 PM

We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 7, 1:02 PM

The incident has been resolved and SMS delivery from Twilio to Brisanet network subscribers in Brazil is operating normally.