OFFLINE
Awaiting data
Twilio service status
MinorinvestigatingCloud

Phone Number Purchase Failures in New Console

The issue preventing users from purchasing phone numbers using valid addresses in the new Console affecting multiple countries has been identified. Our engineering team is actively working on a fix. We expect to provide another update in 1 hour or as soon as more information becomes available. (Affected: PHONE NUMBERS)

Started

Oct 12, 2026, 7:37 AM UTC

Status

Ongoing

Elapsed

1h 19m

PHONE NUMBERS
InvestigatingOct 12, 7:37 AM

We are investigating intermittent issues preventing users from purchasing phone numbers using valid addresses in the new Console. We expect to provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 12, 8:27 AM

We are continuing to investigate reports of users unable to purchase phone numbers using valid addresses in the New Console across multiple countries. We expect to provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 12, 8:42 AM

The issue preventing users from purchasing phone numbers using valid addresses in the new Console affecting multiple countries has been identified. Our engineering team is actively working on a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.