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Voice Call Failures from a Subset of Twilio Phone Numbers to Pelephone Israel

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. (Affected: Voice, Middle East & Africa)

Started

Oct 12, 2026, 7:36 AM UTC

Status

Ongoing

Elapsed

1h 20m

Voice, Middle East & Africa
InvestigatingOct 12, 7:36 AM

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 12, 8:03 AM

Twilio customers may be experiencing voice call failures from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 12, 8:23 AM

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to Pelephone network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.