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SMS Delivery Delays and Failures from Twilio to Etisalat and Du United Arab Emirates

We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available. (Affected: SMS, Middle East & Africa)

Started

Oct 13, 2026, 5:32 AM UTC

Status

Ongoing

Elapsed

1h 37m

SMS, Middle East & Africa
InvestigatingOct 13, 5:32 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 15 minutes or as soon as more information becomes available.

InvestigatingOct 13, 5:48 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 30 minutes or as soon as more information becomes available.

InvestigatingOct 13, 6:18 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Etisalat and Du network subscribers in the United Arab Emirates. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 13, 6:28 AM

We have observed a recovery in SMS delivery from Twilio to Etisalat and Du network subscribers in the United Arab Emirates and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.