Twilio service status
InforesolvedCloud
On Call Engineers are Investigating Errors with the Virtual Phone in Legacy Console
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.
Started
Oct 16, 2026, 11:47 PM UTC
Resolved
Oct 16, 2026, 11:58 PM UTC
Duration
11m
Verified sources
Incident Detail
InvestigatingOct 16, 11:47 PM
Our monitoring systems have detected a potential issue with the Virtual Phone feature in Legacy Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
ResolvedOct 16, 11:58 PM
We have fully investigated the Virtual Phone reply issue triggered by our automated alert, and it was determined that there is minimal customer impact with resolution confirmed. All systems are operational.