OFFLINE
Awaiting data
Twilio service status
MinorresolvedCloud

Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil

The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil are operating normally. (Affected: Voice, Latin America)

Started

Oct 19, 2026, 1:29 PM UTC

Resolved

Oct 22, 2026, 4:43 AM UTC

Duration

3d

Voice, Latin America
InvestigatingOct 19, 1:29 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 19, 2:29 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

InvestigatingOct 19, 4:29 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 19, 4:31 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 19, 5:33 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 19, 7:00 PM

Twilio customers may be experiencing voice call failures, and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 19, 8:00 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 19, 8:44 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 19, 9:44 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 19, 10:00 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 19, 10:51 PM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 20, 12:57 AM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 20, 4:58 AM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 20, 12:40 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 20, 1:40 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 20, 3:41 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 20, 6:25 PM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 20, 8:25 PM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 21, 12:27 AM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringOct 21, 8:33 AM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

IdentifiedOct 21, 7:13 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Phone Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 21, 8:14 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 21, 10:14 PM

Twilio customers may be experiencing voice call failures and post dial delay from a subset of Twilio Mobile Numbers to network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 21, 11:35 PM

We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 22, 1:41 AM

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

ResolvedOct 22, 4:43 AM

The incident has been resolved and voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil are operating normally.