Voice Call Failures from Network Subscribers to a Subset of Twilio Thailand Phone Numbers
The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally. (Affected: Voice, APAC)
Started
Oct 20, 2026, 2:05 AM UTC
Resolved
Oct 20, 2026, 12:14 PM UTC
Duration
10h 9m
Verified sources
Incident Detail
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Thailand Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
The incident has been resolved and voice calls from network subscribers to a subset of Twilio Thailand Phone Numbers are operating normally.