Cloudflare Zero Trust connectivity
This incident has been resolved. (Affected: Dashboard, Zero Trust)
Started
Oct 20, 2026, 3:20 AM UTC
Resolved
Oct 20, 2026, 6:32 AM UTC
Duration
3h 12m
Verified sources
Incident Detail
Cloudflare is investigating an issue with traffic that goes through Cloudflare One Gateway when an identity policy is present in the policy decision. This impacts all onramps to Cloudflare One Gateway. Cloudflare One Gateway policies with no identity policy are unaffected. We are also seeing impact to the Cloudflare Dashboard and are investigating further.
We are continuing to investigate the issue.
We are continuing to investigate the issue.
We are continuing to investigate the issue.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
The Cloudflare Access API continues to experience higher-than-normal error rates and increased latency. We are working to resolve the remaining API issues. Edge functionality, including Access logins and Cloudflare Secure Web Gateway connectivity, has been fully restored. We continue to monitor these services.
The Cloudflare Access API has been fully restored, with error rates and latency returning to normal levels. We continue to monitor these services.
This incident has been resolved.