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MinorresolvedCloud

SMS Delivery Delays from a Subset of Twilio Short Codes to Telnyx United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally. (Affected: SMS Short Code, North America)

Started

Oct 20, 2026, 5:16 PM UTC

Resolved

Oct 20, 2026, 8:00 PM UTC

Duration

2h 44m

SMS Short Code, North America
InvestigatingOct 20, 5:16 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx LLC network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 20, 5:20 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Telnyx network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 20, 5:59 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 20, 8:00 PM

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Telnyx network subscribers in the United States is operating normally.