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Voice Call Post Dial Delay From a Subset of Twilio Phone Numbers to Israel

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally. (Affected: Voice, Middle East & Africa)

Started

Oct 21, 2026, 3:10 AM UTC

Resolved

Oct 23, 2026, 6:04 AM UTC

Duration

2d

Voice, Middle East & Africa
IdentifiedOct 21, 3:10 AM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 21, 4:10 AM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 21, 6:16 AM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 21, 10:16 AM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 21, 6:18 PM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

IdentifiedOct 22, 10:19 AM

Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

MonitoringOct 23, 4:05 AM

We have observed a recovery in voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 23, 6:04 AM

The incident has been resolved and voice calls from a subset of Twilio Phone Numbers to network subscribers in Israel are operating normally.