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SMS Delivery Delays from Twilio to Orange France

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in France is operating normally. (Affected: SMS, Europe)

Started

Oct 21, 2026, 10:23 AM UTC

Resolved

Oct 21, 2026, 10:39 PM UTC

Duration

12h 16m

SMS, Europe
InvestigatingOct 21, 10:23 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 21, 11:24 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 21, 1:36 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 21, 2:37 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 21, 4:37 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in France. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 21, 8:41 PM

We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 21, 10:39 PM

The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in France is operating normally.