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SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone NE Arizona United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States is operating normally. (Affected: SMS Short Code, North America)

Started

Oct 21, 2026, 5:10 PM UTC

Resolved

Oct 22, 2026, 10:57 AM UTC

Duration

17h 46m

SMS Short Code, North America
InvestigatingOct 21, 5:10 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 21, 6:11 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Cellularone network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 21, 8:19 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 21, 10:20 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 22, 2:25 AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

ResolvedOct 22, 10:57 AM

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Cellularone NE Arizona network subscribers in the United States is operating normally.