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SMS Delivery Delays and Failures from Twilio to Malitel Mali

The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally. (Affected: SMS, Middle East & Africa)

Started

Oct 22, 2026, 12:42 PM UTC

Resolved

Oct 23, 2026, 2:26 PM UTC

Duration

25h 44m

SMS, Middle East & Africa
InvestigatingOct 22, 12:42 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 22, 1:42 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 22, 3:12 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 22, 4:13 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 22, 6:13 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 22, 10:13 PM

Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 23, 6:14 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

MonitoringOct 23, 10:52 AM

We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 23, 12:53 PM

We have observed a recovery in SMS delivery from Twilio to Malitel network subscribers in Mali and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

ResolvedOct 23, 2:26 PM

The incident has been resolved and SMS delivery from Twilio to Malitel network subscribers in Mali is operating normally.