Delays in customer support responses

We are investigating technical issues affecting our customer support systems. Customers may experience longer than usual response times. We are working to restore normal operations.

As a temporary solution, customers looking to reach out to OpenAI Support can email [[email protected]](mailto:[email protected] "[email protected]").

A fix is being implemented for the issue affecting our support systems. Customers may continue to experience delays in receiving support responses. We will provide further updates as recovery progresses.

We have applied the mitigation and are monitoring the recovery.