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SMS Delivery Delays from a Subset of Twilio Phone Numbers to Telefonica Nicaragua

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally. (Affected: SMS, Latin America)

Started

Oct 23, 2026, 4:19 PM UTC

Resolved

Oct 24, 2026, 11:35 AM UTC

Duration

19h 16m

SMS, Latin America
InvestigatingOct 23, 4:19 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 23, 4:53 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 23, 5:54 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 23, 7:54 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 23, 11:57 PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringOct 24, 6:40 AM

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 24, 8:40 AM

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

ResolvedOct 24, 11:35 AM

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to Telefonica network subscribers in Nicaragua is operating normally.