SMS Delivery Failures from Twilio to Multiple Networks in South Africa
The incident has been resolved and SMS delivery from Twilio to affected networks in South Africa is operating normally. (Affected: SMS, Middle East & Africa)
Started
Oct 23, 2026, 7:46 PM UTC
Resolved
Oct 24, 2026, 5:56 AM UTC
Duration
10h 9m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery failures from Twilio to South Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery failures from Twilio to South Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to network subscribers on multiple networks in South Africa and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to South Africa and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to multiple networks in South Africa and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery from Twilio to affected networks in South Africa is operating normally.