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OpenAI service status
InforesolvedCloud

Help Center Chat Support Degraded

All impacted services have now fully recovered.

Started

Oct 23, 2026, 9:30 PM UTC

Resolved

Oct 23, 2026, 10:02 PM UTC

Duration

33m

InvestigatingOct 23, 9:30 PM

We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [[email protected]](mailto:[email protected] "[email protected]") for assistance. We apologize for the inconvenience and will provide updates as they become available.

MonitoringOct 23, 9:52 PM

We have applied the mitigation and are monitoring the recovery.

ResolvedOct 23, 10:02 PM

All impacted services have now fully recovered.