OpenAI service status
InforesolvedCloud
Help Center Chat Support Degraded
All impacted services have now fully recovered.
Started
Oct 23, 2026, 9:30 PM UTC
Resolved
Oct 23, 2026, 10:02 PM UTC
Duration
33m
Verified sources
Incident Detail
InvestigatingOct 23, 9:30 PM
We’re currently experiencing degraded performance with the Help Center chat support experience. While we work to resolve the issue, we recommend contacting our Support team via email at [[email protected]](mailto:[email protected] "[email protected]") for assistance. We apologize for the inconvenience and will provide updates as they become available.
MonitoringOct 23, 9:52 PM
We have applied the mitigation and are monitoring the recovery.
ResolvedOct 23, 10:02 PM
All impacted services have now fully recovered.