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Voice Call Failures from Network Subscribers to Twilio Costa Rica Landline Numbers

The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally. (Affected: Voice, Latin America)

Started

Oct 23, 2026, 10:26 PM UTC

Resolved

Oct 24, 2026, 3:43 AM UTC

Duration

5h 17m

Voice, Latin America
InvestigatingOct 23, 10:26 PM

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 23, 11:29 PM

Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Costa Rica Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 24, 1:41 AM

We have observed a recovery in voice calls from network subscribers in Costa Rica to a subset of Twilio Costa Rica Landline Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 24, 3:43 AM

The incident has been resolved and voice calls from network subscribers to Twilio Costa Rica Landline Numbers are operating normally.