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SMS Delivery Delays from Twilio to Claro Costa Rica

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Costa Rica is operating normally. (Affected: SMS, Latin America)

Started

Oct 24, 2026, 12:48 AM UTC

Resolved

Oct 27, 2026, 1:54 AM UTC

Duration

3d

SMS, Latin America
InvestigatingOct 24, 12:48 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 24, 1:51 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 24, 2:51 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 24, 5:03 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 24, 9:03 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringOct 24, 11:41 AM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 24, 1:53 PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 24, 5:53 PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 24, 10:11 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 24, 11:17 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 25, 1:26 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 25, 5:26 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 25, 1:35 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

IdentifiedOct 26, 5:43 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

MonitoringOct 26, 6:15 PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 26, 8:23 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 9:32 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 10:32 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Costa Rica. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 26, 11:24 PM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 27, 1:24 AM

We have observed a recovery in SMS delivery from Twilio to Claro network subscribers in Costa Rica and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

ResolvedOct 27, 1:54 AM

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Costa Rica is operating normally.