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SMS Delivery Delays from Twilio to WOM Colombia

The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally. (Affected: SMS, Latin America)

Started

Oct 24, 2026, 7:05 AM UTC

Resolved

Oct 24, 2026, 12:48 PM UTC

Duration

5h 43m

SMS, Latin America
InvestigatingOct 24, 7:05 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

InvestigatingOct 24, 8:06 AM

Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

InvestigatingOct 24, 10:11 AM

Twilio customers may be experiencing MMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 24, 11:40 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to WOM network subscribers in Colombia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 24, 11:41 AM

We have observed a recovery in SMS delivery from Twilio to WOM network subscribers in Colombia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 24, 12:48 PM

The incident has been resolved and SMS delivery from Twilio to WOM network subscribers in Colombia is operating normally.