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SMS Delivery Delays from Twilio to Airtel Nigeria

The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in Nigeria is operating normally. (Affected: SMS, Middle East & Africa)

Started

Oct 25, 2026, 9:11 AM UTC

Resolved

Oct 25, 2026, 7:03 PM UTC

Duration

9h 52m

SMS, Middle East & Africa
InvestigatingOct 25, 9:11 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 25, 9:32 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 25, 10:38 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 25, 12:43 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 25, 4:43 PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Airtel network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringOct 25, 6:20 PM

We have observed a recovery in SMS delivery from Twilio to Airtel network subscribers in Nigeria and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 25, 7:03 PM

The incident has been resolved and SMS delivery from Twilio to Airtel network subscribers in Nigeria is operating normally.