SMS Delivery Delays from Twilio to Telcel Mexico
The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally. (Affected: SMS, Latin America)
Started
Oct 25, 2026, 11:15 PM UTC
Resolved
Oct 26, 2026, 3:32 AM UTC
Duration
4h 17m
Verified sources
Incident Detail
Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Twilio customers may be experiencing SMS delivery delays from Twilio to Telcel network subscribers in Mexico. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
We have observed a recovery in SMS delivery from Twilio to Telcel network subscribers in Mexico and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
The incident has been resolved and SMS delivery from Twilio to Telcel network subscribers in Mexico is operating normally.