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SMS Delivery Delays from Twilio to Cellcom Israel

The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally. (Affected: SMS, Middle East & Africa)

Started

Oct 26, 2026, 12:49 AM UTC

Resolved

Oct 26, 2026, 2:47 PM UTC

Duration

13h 58m

SMS, Middle East & Africa
InvestigatingOct 26, 12:49 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 12:51 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 1:52 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 26, 3:57 AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Cellcom network subscribers in Israel. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 26, 6:04 AM

We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 26, 8:04 AM

We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 26, 12:10 PM

We have observed a recovery in SMS delivery from Twilio to Cellcom network subscribers in Israel and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

ResolvedOct 26, 2:47 PM

The incident has been resolved and SMS delivery from Twilio to Cellcom network subscribers in Israel is operating normally.