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SMS Delivery Delays and Failures from Twilio to Mauritel Mauritania

The incident has been resolved and SMS delivery from Twilio to Mauritel network subscribers in Mauritania is operating normally. (Affected: SMS, Middle East & Africa)

Started

Oct 26, 2026, 2:20 PM UTC

Resolved

Oct 27, 2026, 3:39 PM UTC

Duration

25h 19m

SMS, Middle East & Africa
InvestigatingOct 26, 2:20 PM

Twilio customers may be experiencing SMS delivery receipt delays and SMS delivery failures from Twilio to Mauritel network subscribers in Mauritania. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 2:39 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 3:39 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 26, 5:40 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 26, 9:45 PM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 27, 5:51 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Mauritel network subscribers in Mauritania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

MonitoringOct 27, 1:36 PM

We have observed a recovery in SMS delivery from Twilio to Mauritel network subscribers in Mauritania and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 27, 3:39 PM

The incident has been resolved and SMS delivery from Twilio to Mauritel network subscribers in Mauritania is operating normally.