OFFLINE
Awaiting data
Twilio service status
MinorresolvedCloud

SMS Delivery Delays from a Subset of Twilio Short Codes to Docomo Pacific United States

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States is operating normally. (Affected: SMS Short Code, North America)

Started

Oct 26, 2026, 7:50 PM UTC

Resolved

Oct 30, 2026, 10:28 PM UTC

Duration

4d

SMS Short Code, North America
InvestigatingOct 26, 7:50 PM

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 7:57 PM

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 26, 11:02 PM

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

IdentifiedOct 26, 11:02 PM

Twilio customers may be experiencing SMS delivery delays and failures from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

IdentifiedOct 27, 3:04 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

IdentifiedOct 27, 11:10 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

IdentifiedOct 28, 3:17 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

IdentifiedOct 29, 3:18 AM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

MonitoringOct 30, 2:51 AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MonitoringOct 30, 4:51 AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

MonitoringOct 30, 8:51 AM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 8 hours or as soon as more information becomes available.

MonitoringOct 30, 4:52 PM

We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States and are monitoring service stability. We will provide another update in 16 hours or as soon as more information becomes available.

ResolvedOct 30, 10:28 PM

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Docomo Pacific network subscribers in the United States is operating normally.