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SMS Delivery Delays and Failures from Twilio to Turkcell Turkey

The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally. (Affected: SMS, Europe)

Started

Oct 27, 2026, 11:39 AM UTC

Resolved

Oct 27, 2026, 1:18 PM UTC

Duration

1h 39m

SMS, Europe
InvestigatingOct 27, 11:39 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

IdentifiedOct 27, 11:53 AM

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Turkcell network subscribers in Turkey. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

MonitoringOct 27, 12:29 PM

We have observed a recovery in SMS delivery from Twilio to Turkcell network subscribers in Turkey and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

ResolvedOct 27, 1:18 PM

The incident has been resolved and SMS delivery from Twilio to Turkcell network subscribers in Turkey is operating normally.